Solve-It is a Nigerian EdTech mobile platform built to simplify everyday student life. The product combines four systems into one experience:
👉 Peer-to-peer marketplace
👉 On-demand student services
👉 Campus news distribution
👉 Student community forums
Students use the platform to earn income, access services, stay informed, and connect with their campus community.
Most university ecosystems in Nigeria operate without a structured digital infrastructure for these needs. Students rely on scattered WhatsApp groups, informal vendors, and unreliable information channels.
Solve-It creates one trusted digital ecosystem for campus commerce, services, and collaboration.
My Role
Lead Product Designer
Team
Project Duration
18 Weeks
Tools I used
My Role
I designed a system that builds trust between students during peer-to-peer transactions. My key responsibilities include, but are not limited to:
💠 Product strategy
💠 User research planning
💠 UX architecture
💠 Interaction design
💠 Wireframing
💠 Prototype design
💠 Trust and safety UX
💠 Marketplace flow design
The problem
💠 University campuses function like small cities.
💠 Thousands of students buy items, sell products, offer services, and share information daily.
💠 Despite this activity, there is no structured digital infrastructure supporting these interactions.
💠 Students rely on informal channels that create friction, confusion, and risk.
💠 The absence of a unified system produces 3 major problems.
Problem #1
Students sell items through scattered channels.
💠 WhatsApp groups
💠 Telegram channels
💠 Physical notice boards
💠 Instagram posts
Major issues:
💠 No search system
💠 No product categorization
💠 No buyer protection
💠 Difficult discovery of listings
Problem #2
Students frequently require services such as
💠 Laundry
💠 Academic tutoring
💠 Laptop repair
💠 Graphic design
💠 Food delivery
The problems
💠 No service verification
💠 Inconsistent pricing
💠 No ratings or reviews
💠 No accountability
💠 Peer-2-Peer transaction risk
Problem #3
Students rely on scattered information channels.
💠 Department group chats
💠 School social media pages
💠 Word of mouth
Common problems
💠 Missed announcements
💠 Misinformation
💠 Lost opportunities
Research Methodogy
💠 Student interviews
💠 Context observation
💠 Marketplace behavior analysis
💠 Messaging group analysis
💠 Competitor review
💠 18 university students
💠 5 student entrepreneurs
💠 4 service providers
💠 6 Student leaders
💠 Domestic workers
Research
💠 How students currently buy and sell items
💠 How students discover services
💠 How students receive campus information
💠 Trust issues in peer transactions
💠 Communication patterns among students
💠 Where do students buy and sell items today
💠 What problems occur during peer transactions
💠 How do students discover trusted services
💠 Which channels deliver campus news
💠 What prevents students from trusting unknown sellers
Student Interview
💠 Buying and selling products
💠 Finding services
💠 Receiving campus information
💠 Trust concerns during transactions
Product Vision
Create a trusted digital infrastructure for campus life.
Students should open one platform and instantly:
💠 Buy or sell items
💠 Hire or offer services
💠 Access campus news
💠 Join meaningful discussions
My Strategy
I structured the product into four systems
💠 Marketplace
💠 Services
💠 Campus news
💠 Forums
💠 I introduced escrow to remove transaction risk
💠 I designed for campus-specific communities to increase trust
💠 I simplified discovery across all features
User Flow
💠 User opens app
💠 Browses the marketplace or services
💠 Selects item or service
💠 Confirms details
💠 Completes transaction with escrow
💠 Receives confirmation
Success:
User completes a safe transaction or finds a reliable service
Wireframes
💠 Marketplace listing
💠 Service discovery
💠 Transaction flow
💠 Forum interaction
My Focus:
💠 Clear hierarchy
💠 Simple navigation
💠 Fast access to actions
Marketplace
Service Sections
Forum Wireframes
Iterations
💠 Users completed tasks faster
💠 Less confusion during transactions
Final Designs
Marketplace
Students buy and sell items within their campus community.
💠 Verified student identity
💠 Escrow payments
💠 Ratings and reviews
Default Listing and Filtering
Product Details, Reviews & Share.
Messaging Vendor, Payment & Profile
Services Marketplace
Students offer and hire services within the campus network.
💠 Verified student identity
💠 Escrow payments
💠 Ratings and reviews
Services Page, Filtering & Vendor’s Profile
Searching, Vendor’s Inbox
Campus News Hub
A centralized feed delivering verified campus information.
💠 Announcements
💠 Events
💠 Opportunities
💠 Internships
News Hub, News Details & Comments
Student Forums
Topic-based discussion communities, Students can:
💠 Ask academic questions
💠 Share opportunities
💠 Collaborate with peers
Forums & Forum Chats
Success Metrics
💠 Successful transactions
💠 Reduction in dispute rate
💠 Seller conversion rate
💠 Higher service booking volume
💠 Positive provider rating
💠 Forum engagement
💠 Active discussions per campus
💠 Stronger retention within campuses
💠 Announcement reach
💠 Event participation rate
The Next Steps
💠 Test onboarding to improve first-time experience
💠 Refine the notification system for better updates
💠 Improve dispute resolution flow for edge cases
💠 Trust drives marketplace adoption
💠 Simple flows increase completion rate
💠 Campus-focused systems improve engagement
